Shipping Policy

At Alloria Hardware, every order is carefully prepared and packed to ensure it arrives in perfect condition. Below you’ll find details on our shipping rates and timelines.

Order Processing

In-stock items typically ship within 5 business days from our warehouse.
During peak periods or holidays, processing times may be slightly longer, but we always strive to ship orders as promptly as possible.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

Canada

  • Free shipping on orders over $100 CAD
  • Flat rate $9.99 CAD on orders under $100 CAD

United States

  • Free shipping on orders over $139 CAD
  • Flat rate $13.99 CAD on orders under $139 CAD

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or factors beyond our control.

International Shipping

We offer international shipping to many destinations.

For international orders:

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country
  • These charges are not included in the item price or shipping cost

Customs policies vary by country, so we recommend checking with your local customs office for more information.

Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete at checkout.
Alloria Hardware is not responsible for delays or lost shipments due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Shipments

If your order appears delayed or lost in transit, please contact the shipping carrier first using the provided tracking number.
If you need additional assistance, feel free to reach out and we’ll do our best to help.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product so we can assist you promptly.

Questions?

If you have any questions about shipping or delivery, please contact us Support@AlloriaHardware.com 

We’re happy to help and want your Alloria experience to be seamless from start to finish.

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